A manager from a big restaurant in the neighborhood region known as in for our services. He had been asked to locate out if we could aid the owner. It had turn out to be clear that some of the waiting staff exactly where stealing from the Suggestions pot. He explained to us that on some weeks there may be as significantly as £5000 in the pot on a Saturday night. There were only two approaches that the cash might be stolen from the pot. 1 would be just before the dollars was put into the pot as well as the other could be when it was being counted in the staff room.
We asked the client if they had any CCTV cameras in the restaurant. The Manager said they had no security other than the locks and bolts. We suggested that CCTV cameras exactly where a need to just before we did something else inside the restaurant. We had the CCTV fitted with out any of the staff realising. We also decided to go undercover and pose as a couple getting a meal. We wanted to try and get the waiter to take a bit tip from us to see what he would do with all the cash.
The Restaurant was really busy and so exactly where the waiters. We had a great meal and showed our appreciation in the finish when we gave the waiter a large tip. Soon after we left we went back to the office to watch the film footage. It quite clearly showed both the head waiter and also the Bar man taking funds from the Tip jar and also forgetting to put their ideas in. Our client was delighted with the CCTV as well as the fact that we caught the head waiter and Barman read handed.
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